{{ $ticket->subject }}

{{ strtoupper(str_replace('_', ' ', $ticket->status)) }} {{ strtoupper($ticket->priority) }}

Ticket #{{ $ticket->id }} • Creado por {{ $ticket->client->name }} el {{ $ticket->created_at->format('d M, Y H:i') }}

← Volver a Tickets
@if(session('status'))
{{ session('status') }}
@endif
{{-- Hilo de Mensajes --}}
@foreach($ticket->replies as $reply)
{{ substr($reply->user->name, 0, 1) }}

{{ $reply->user->name }}

{{ $reply->user->role === 'client' ? 'Cliente' : 'Soporte Técnico' }}

{{ $reply->created_at->diffForHumans() }}
{{ $reply->body }}
@endforeach {{-- Formulario para Responder --}}
@csrf
{{-- Detalles del Ticket --}}

Detalles del Ticket

Proyecto @if($ticket->project) {{ $ticket->project->name }} @else No asociado @endif
Cliente {{ $ticket->client->name }} {{ $ticket->client->email }}
Asignado A @if($ticket->assignee) {{ $ticket->assignee->name }} @else Sin asignar @endif
{{-- Controles de Administración (Solo Internos) --}} @if(!auth()->user()->isClient())

Controles Internos

@csrf @method('PATCH')
@endif